Agency Avenue

agency_ave Get behind the scenes insights from government managers on real-world IT implementations. Visit the following agencies on the show floor to learn about their latest IT achievements, share resources and get the details you need to implement similar programs within your agency.


Agency: Department of State

Department of State Information Systems Security Line of Business (ISS LOB)

The Department of State’s Diplomatic Security Training Center (DSTC) Information Assurance (IA) Training Program was created in 1998 to provide role-based, instructor-led training to over 1000 State Department employees and contractors each year. Leveraging the success of this program, the Department of Homeland Security (DHS) certified DSTC as an Information Systems Security Line of Business (ISSLOB) Tier II Training Shared Service Provider for information assurance/information security role-based, instructor led training. The courses developed for State employees, and those customized for other federal government departments and agencies, meet the Federal Information Security Management Act mandated requirements for role-based training, using National Institute of Standards and Technology Special Publications guidelines. The DSTC ISSLOB mission is to train and sustain a workforce capable of effectively addressing and overcoming the information security challenges required to support U.S. policy in the global threat environment now and in the future.

Contact us at for opportunities to observe current courses, to receive more information on the ISSLOB program, and to see how we are addressing emerging cybersecurity trends and training initiatives.

Kiosk No: AA-1


Agency: Department of Justice, Department of Homeland Security & Department of Health and Human Services

National Information Exchange Model

NIEM, the National Information Exchange Model, is a partnership of the U.S. Department of Justice, the U.S. Department of Homeland Security, and the U.S. Department of Health and Human Services. A grassroots initiative, NIEM was born as a best practice developed by a handful of state and local practitioners. Today, NIEM is a national program which empowers agencies to create and maintain meaningful data connections across their stove-piped IT systems, as well as their stakeholder base. NIEM is not a standard, database, software, or the actual exchange of information, nor does it require new hardware. NIEM connects data from disparate systems together. By providing a common vocabulary and mature framework to facilitate information exchange, NIEM enables communities to “speak the same language” as they share, exchange, accept, and translate information efficiently.

Kiosk No: AA-2


Agency: U.S. Government Printing Office

GPO - Providing Innovative Solutions for Keeping America Informed

Digital and IT technologies enable government organizations to communicate efficiently, effectively, and economically with each other and with the general public. Learn first-hand how the U.S. Government Printing Office (GPO) is assisting Federal agencies in their mission of a more open and transparent government. Innovative solutions include cross-media publishing, such as eBook technologies and new print solutions using cloud computing like our GPOExpress app. Our innovative multimedia design team offers new directions for maximizing social media applications and brand-management solutions. GPO’s Federal Digital System (FDsys) uses sophisticated data management technologies that support robust search functions for Federal documents.

Kiosk No: AA-3


Agency: General Services Administration

GSA - Federal Cloud Computing Initiative

The objective of the Federal Cloud Computing Initiative (FCCI) is to make cloud computing services accessible and easy to procure for Federal agencies, identify and address issues and obstacles to successful cloud computing implementation and drive the government-wide adoption of cost effective, green, and sustainable Federal cloud computing solutions.

Learn About:

  • IT Schedule 70, the largest procurement vehicle and the most widely used acquisition offering in the federal government offers hardware, software, maintenance, network services, cyber security, professional IT services, and much more.
  •, an online storefront meant to encourage and enable the adoption of cloud computing and social media solutions within the federal government.
  • The Data Center Consolidation Initiative, which assists agencies in identifying their existing data center assets and to formulate consolidation plans that include a technical roadmap and consolidation targets.
  • FedRAMP, which provides assessment and accreditation security processes throughout government for cloud products, systems, and services.

Kiosk No: AA-4

HR Connect Agency: U.S. Department of Treasury

HR Connect

The Treasury Department’s HR Connect, an OPM-approved HR Line of Business, will be on-hand to discuss and demonstrate two components of the system that is revolutionizing management of the entire employee life cycle.

The HR LoB will showcase its new Entrance on Duty System, which shortens and simplifies the employee on-boarding process, along with HR Connect’s full-featured reporting system, Workforce Analytics, which enables managers to synthesize and build standard and custom reports using multiple data streams.

Kiosk No: AA-5

DHS Agency: Department of Homeland Security

Geospatial Management Office (GMO)
Homeland Security Information Network (HSIN)
Transportation Security Administration (TSA) IdeaFactory

The DHS Geospatial Management Office (GMO) stewards geospatial governance, and provides the portfolio oversight into geospatial investments to maximize value and reduce lifecycle costs to apply geospatial data, services, and technology to help detect, plan for, and respond to complex problems that are inherently spatial in nature. The DHS geographic mission domain includes 3.7 million square miles, more than 7,600 miles of land borders, 12,000 miles of coastline and a population exceeding 300 million requiring vigilance 24 hours a day, 365 days a year.

The Homeland Security Information Network (HSIN) is a user-driven, national, secure and trusted Web-based portal for information sharing and collaboration between Federal, State, local, tribal, Territorial, private sector, and international partners engaged in the homeland security mission. HSIN brings together homeland security partners from across the spectrum of mission areas, including law enforcement, critical infrastructure, emergency management, fire and emergency services, public health, intelligence, and defense.

The DHS Transportation Security Administration (TSA) IdeaFactory has been adopted by seven other Federal agencies to enable employees to conceive and share innovative ideas for new and improved policies, procedures, and technologies. The Department of Homeland Security’s TSA provides code, installation instructions, and training materials to facilitate IdeaFactory’s implementation, management, and moderation, providing a formal review and evaluation of highly rated ideas for implementation.

Kiosk No: AA-6 & AA-12


Agency: General Services Administration

GSA - Customer Experience

GSA’s Office of Customer Accounts and Research (CAR) enables the Federal Acquistion Service’s (FAS)  understanding of customer requirements for the range of acquisition services, solutions and options and to become a strategic partner in helping customers select the best value solution for their needs. CAR provides support and direction to our internal customers, the FAS portfolio’s, regarding research, outreach and customer relationship management.

GSA's Office of Citizen Services provides no-cost, policy-compliant tools, training and practices to Federal agencies to accelerate an open government that provides excellent customer service to the public.  OCS is leading the government by providing dialogue and challenge tools as well as a robust government-wide search capability (USASearch).  OCS' focus is primarily on delivering high value information through the Internet and contact centers.

Learn about:

  • How agencies are using tools, technology, research, best practices, training, assistance, policy guidance and outreach, to meet 21st century citizen expectations of participation, collaboration and services.
  • The Executive Order on Streamlining Service Delivery and Improving Customer Service – status, deliverables and plans.
  • GSA’s goal to improve service delivery, deepen the business relationships, increase customer satisfaction and enhance the customer experience.

Kiosk No: AA-7

FAA Logo

Agency: Federal Aviation Administration, Department of Transportation

FAA Business Plan Builder

The FAA will showcase its best in class implementation of GPRA performance management mandates. Highlighted will be a key FAA information technology tool – the Business Plan Builder (Builder). The Builder is used to: operationalize the agency’s strategic plan with fiscal year specific activities and targets; streamline the development of plans that also capture critical core objectives and work efforts; improve cross-agency coordination; and directly link performance to the formulation and execution of budgets. At FOSE, participants will be able to see a demonstration of the Builder and how it supports the full gamut of performance management efforts.

Kiosk No: AA-8


Agency: General Services Administration

GSA - Open Government

GSA plays a key role in driving greater transparency and openness in government by using agile technologies, processes, and expertise for public engagement and collaboration built around innovative solutions that provide a more effective, public-driven government. is the flagship initiative of the administration to make the federal government transparent and open through clear, accessible, easy-to-use online government data.

Learn about:

  •, a governmentwide platform that facilitates innovation for federal agencies through challenges and prizes for the public.
  • Apps.govNOW, which provides a variety of engagement tools that are easy-to-use, easy-to-deploy, fully secure, and policy-compliant for agencies to create a more transparent, participatory, and collaborative government.
  • BetterBuy Project, an online dialogue with the acquisitions community to make government buying more open and collaborative.
  • GSA Interact, an online community for people to share ideas on improving federal purchasing and promoting innovation, customer intimacy and operational excellence in federal acquisition.

Kiosk No: AA-9


Agency: Defense Technical Information Center (DTIC) 


DTIC is a DoD Field Activity within the Under Secretary of Defense for Acquisition, Technology and Logistics (AT&L), reporting to the Assistant Secretary of Defense for Research and Engineering (ASD (R&E)).

DoDTechipedia is the Department of Defense (DoD) Science and Technology (S&T) Wiki. Powered by the Defense Technical Information Center (DTIC), DoDTechipedia fosters collaboration and knowledge sharing across the DoD S&T community. DoDTechipedia also includes, Defense Communities, an area in which DoD components can create a secure, private workspace within the wiki. With no software to download or files to install, DoDTechipedia is a secure site, accessible via the Web at no charge to DTIC Registered Users.

Kiosk No: AA-10


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